Privacy Policy

MixAudio (“we”, “us”, “our”) hereby establishes this privacy policy (“the Policy”) in regard to the handling of personal data within the services (“the Services”) provided on this platform.

Article 1 (Definition of Personal Data)

①The term “personal data” as used in this Policy, refers to information about an individual that can identify the person through their name, birth date, address, phone number, email, or other unique identifiers (including data that can be easily linked to other information, thus enabling the identification of the individual).

②Additionally, information such as your browsing and posting activity, search terms, usage time and date, method of usage, system information, IP address, cookies, geographical location, and device identification are also considered personal data under this Policy.

Article 2 (Collection of Personal Data)

①Upon user registration, MixAudio may gather personal data including, but not limited to, your name, birth date, address, phone number, email, and payment details.

②Furthermore, we collect data such as your browsing and posting history, search terms, usage timing and manner, system specifications (including mobile device transmission and settings), IP address, cookie data, location, and device ID whenever you utilize our Services or access our or our partners’ websites.

Article 3 (Purpose of Personal Data Collection and Use)

①The purposes for which MixAudio collects and utilizes personal data include:

  1. To facilitate and oversee the provision of the Services. To address, examine, and respond to your
  2. queries. To dispatch emails about new functionalities and Service updates. To communicate
  3. information regarding maintenance and crucial notices as required. To compile, analyze, and
  4. generate statistical data from personal data. For conducting marketing and survey research. To
  5. communicate with you about the content you have shared within the Services. To relay minimal
  6. necessary user information to our business affiliates for co-provided services, where you engage
  7. in such joint services. For other related purposes ancillary to the above.

Article 4 (Sharing Personal Data with Third Parties)

①MixAudio will not share your personal data with third parties without your explicit consent, except in the following scenarios:

  1. When required by law.
  2. For the protection of human life, health, or property, where obtaining consent is challenging.
  3. When necessary for cooperation with governmental bodies or institutions, or their appointees, in fulfilling legally mandated tasks, where seeking consent could hinder those tasks.
  4. When we have pre-informed you or made a public announcement about such sharing for our use purposes.

Article 5 (Disclosure of Personal Data)

①Upon your request, MixAudio will disclose your personal data to you promptly, unless:

  1. It risks harm to you, third parties, their property, rights, and interests.
  2. It significantly impedes our business operations.
  3. It contravenes legal provisions.

②In conducting disclosure, we may request verification of identity (like a driver's license or passport) and may charge actual costs incurred, like postage.

③We generally do not disclose personal data as described in Article 1, paragraph 2.

Article 6 (Correction and Deletion of Personal Data)

①Should your personal data held by us contain inaccuracies, you are entitled to request its correction or deletion as specified by us.

Article 7 (Suspension of Use of Personal Data)

①Should you request us to halt the use or delete your personal data due to it being used beyond the scope of purpose or obtained unlawfully, we will investigate promptly and take appropriate action, including suspension of its use.

②In cases where suspension incurs substantial costs or is otherwise challenging, and alternative measures can protect your rights and interests, we will opt for those measures.

Article 8 (Modifications to the Privacy Policy)

①This Policy may be amended without prior notice to users.

②Changes become effective upon their publication on this platform, unless MixAudio specifies otherwise.

Article 9 (Inquiries)

For any questions regarding this Policy, please use our designated inquiry form.

Updated Date: December 18, 2023

Neutune, Inc.
651 N Broad St, Suite 201
Middletown, DE 19709
Phone: (302) 349-2783
Email: cs@mix.audio